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iOS
43 TopicsModem/Router Dilemma
I have a NightHawk C7000v2 modem/router that will not work without my AC-750 Smart WiFi Router model R6400 and when I try to update the firmware that is out of date I keep getting "The information you are about to send is not secure" and won't allow me to update. I can't update manually, or I don't think I can,and I'm at wits end to try and figure out what I'm doing wrong or not doing. Any help would be greatly appreciated.23Views0likes3CommentsIP Address value has disappeared from the Nighthawk app
The IP Address no longer appears when using Device Manager in the NightHawk app. It does show the MAC Address (but this isn't helpful to me). The business reason is I bring my work laptop home (daily) and it is set for DHCP so the IP Address will change from time to time so I try to remote into it with the last known IP Address but when that doesn't work (because a different IP Address was assigned) I used to go into the Nighthawk app, find the device name and click on it to get the new IP Address. It is no longer showing, instead it is only showing the MAC address. I don't care if the app will show both the IP Address and the MAC Address but I really need the IP Address to be shown (again). It used to show, not sure when it changed. What I have to do now is log into the laptop and do an ipconfig command which is a pain.34Views0likes5CommentsLOGON TIMED OUT. PLEASE TRY AGAIN.
Hello Netgear. Having a difficult time as I cannot login to the app anymore because of immediate timeout? What is happening and how to change it fix this issue? I can sheet logon on a desktop but this app just stopped working. I need three app to let me back in. Does a Netgear mesh, which is plugged in somewhere else inn home, blocking this? Was working fine for past five years. What happened? Rebooting twenty times did not help. Thank you Model R9000 Router87Views0likes7CommentsI have a R9000 Netgear Nighthawk Router
Hello. I have a R9000 Netgear Nighthawk Router and since yesterday after doing a factory reset have been unable to login from the app on iOS. Been fine since 2021 but not anymore. My phone has nothing on to prevent this. It constantly goes to LOGON TIMED OUT. PLEASE TRY AGAIN. I can access the router on a desktop but I need the app to work. I have the latest update from Apple today 5/7/25. Is the Netgear mesh interfering? Please help.🙏🏻🙏🏻🙏🏻 Thank you.40Views0likes4CommentsNot able to Login in iOS Application.
Since one month I am trying to Login with ID and password but each time error coming " Logon time out please try again , if issue persists, try rebooting your device" I have rebooted the device , uninstalled and installed mobile app but no use , also I off the private wifi address and Limit IP address Tracking but still no Use. I change the Password from web but no use , I am able to Login from Web but not from mobile. Pls. advise if anyone has solution or faced same issue . My router model is R622014Views0likes1CommentWie reiche ich einen Fehlerbericht oder Protokolle aus der Nighthawk- oder Orbi-App ein?
Bitte klicken Sie auf den nachstehenden Link, um weitere Informationen darüber zu erhalten, wie Sie einen Fehlerbericht oder Protokolle aus der Nighthawk- oder Orbi-App einreichen können. Wie reiche ich einen Fehlerbericht oder Protokolle aus der Nighthawk- oder Orbi-App ein? Falls es noch keine passende Diskussion zu Ihrem Anliegen gibt, starten Sie bitte eine neue und beschreiben Sie das Ihnen vorliegende Fehlerbild. Die hilft auch anderen Benutzer uns zu informieren, wenn sie auf ähnliche Probleme stoßen. Vielen Dank!4Views0likes0CommentsWie reiche ich einen Fehlerbericht oder Protokolle aus der Nighthawk- oder Orbi-App ein?
Bitte klicken Sie auf den nachstehenden Link, um weitere Informationen darüber zu erhalten, wie Sie einen Fehlerbericht oder Protokolle aus der Nighthawk- oder Orbi-App einreichen können. Wie reiche ich einen Fehlerbericht oder Protokolle aus der Nighthawk- oder Orbi-App ein? Falls es noch keine passende Diskussion zu Ihrem Anliegen gibt, starten Sie bitte eine neue und beschreiben Sie das Ihnen vorliegende Fehlerbild. Die hilft auch anderen Benutzer uns zu informieren, wenn sie auf ähnliche Probleme stoßen. Vielen Dank!7Views0likes0CommentsIssue seems to be with the latest iOS version. Here's how I fixed it
Issue seems to be with the latest iOS version. Here's how I fixed it: You need an older iOS device. I used my kids' iPad running iOS 15.7 On the older device, install Orbi app and login to your netgear account Without Anywhere Access, login to your router (admin / <password>) You should have logged in successfully Go to Settings -> Anywhere Access You should see Anywhere Access is enabled If so, Disable and Enable it. If not, just Enable it On your device running latest iOS, quit and relaunch the app When you see the screen to login, quickly click on Login using Anywhere Access You should be able to login now Good Luck25Views0likes0Comments